Mike Reilly authored an article in Seattle Business magazine’s February 2016 issue titled “Business Success: How to Establish a Winning Company Culture.” In the article, Reilly discussed the importance of company culture for business success, customer satisfaction and employee retention. He also provided tips for improving company culture.
It has been said that a business leader is one whose actions inspire others to dream more, learn more and become more. So much of that is how the leader engages in that role. According to recent studies, leaders who focus on developing great company cultures by engineering into the business the factors described [in this article] may see improved customer and employee satisfaction.